Tuesday, February 3, 2009

City Fitness Gym New Plymouth New Zealand

I would like to share my experience with being a member of the City Fitness Gym and Health Center in New Plymouth, NZ - IT SUCKS! Firstly when I signed up to join this gym, I was told that I wouldn't be disappointed with the equipment and that there would be enough weight for everyone. The promotional material said no waiting times for equipment and that the equipment was brand new.

What I found was that a lot of the equipment was not new and was old and even some machines had paint brush strokes still showing from where they had been touched up! The weight area was small and cramped and there was a lot of waiting to use stuff. There wasn't enough weights and some of the machines were so old that they should have been in a museum.

When signing up, the staff are really friendly and accommodating and will tell you anything to get you to sign up. Once you are signed up, it all changes. No help unless you pay extra for personal trainers. I'm fortunate that i don't need help but every now and then it would be good to get a "spot" but I either wouldn't trust anyone there to help or people working there are too busy talking amongst themselves at the counter to help. I see so many people there doing things wrong but no one there seems to give a shit unless you pay them extra dollars for help. Most of the trainers there have no idea what they're doing and the worse one of all, a guy named Simon, steals peoples equipment from them so that his clients can have it to use. People go for a drink and bang! this dickhead called Simon takes their bench, weights or whatever else he needs. What a asshole!

The guy that owns it is called Dominic and he's a real jerk! He'll reprimand his staff in front of members and he thinks he's the greatest thing out in the fitness industry.

anyway I recommend anyone contemplating joining this gym to consider very carefully their options and to not sign on for anything longer than a year.

22 comments:

Scotslad said...

A bit harsh! Yes not all the equipment is new - but there is lots of new equipment there. If you know the history (which they were open about when I joined) they got some of the free weights equipment from another gym that "merged" with this one. The weights area is hardly small (not for New Plymouth anyway). Yes if you go at peak times you may have to wait for your chosen piece of equipment, but outwith peak times there is never an issue.
Outside the free weights, they have an excellent range of Cardio equipment, and the classes (all included in the membership) are excellent. Staff are very friendly in the classes and always make everyone feel welcome. On the downside, some of the classes are a bit too busy and they could do with having more during the day (may relieve the pressure on the evening ones too).
I have certainly been to much better gyms, but this is the best in New Plymouth by a long way.

Kiwijohn said...

My wife and I will be visiting New Plymouth in May.

We work out here http://www.flagstaffathleticclub.com/

I know in New Plymouth there is City Fitness and Club Health.

Which is the better club?
Are there others I don't know about?

shane said...

Scotslad you are tripping, i know the history, i was a member at the fitness company and knew a long time before most people that city fitness was coming to new plymouth, who owned it and who would be managing it. i ahd many conversations with the then manager neil on "how it would be". on signing up we were told a lot of things that turned out to be a load of rubbish, the weight equipment is not what was promised by the then managers, some of the equipment is from the 80's! this is 2009 man!

the only equipment that they got from a local gym was it's dumbell racks! there was no merge and the former gym you refer to was the fitness comapny which members were told they were joining under a special price which turns out a lot of others got as well.

All the weight equipment machines are 2nd hand and even have paint brush marks on them were they were touched up! what a joke. The floor are of the gym is confined and maybe long but width wise it is narrow. 10 people in the free weights are and it's packed.

this is not the best gym in new plymouth by far, the only good thing about this gym is the hours it is open.

anyway, i don't like what city fitness stands for, i don't like a gym were there are people doing their exercises wrong while staff members stand around and talk about their weekends while members don't have a clue what they're doing. there are probably 2 trainers there who bother to help people who are not paying extra dollars to be babysat.

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paulie65 said...

i find what you say rather interesting Shane, so I decided as a city fitness member myself to investigate. I dont personally see Trainers standing around talking within them selves I often see trainers walking around talking with members and being rather friendly. The other day I saw a Trainer walk up to a member who was using the bench press and he asked if the guy wanted spotting, he then helped the guy out and corrected his technique, then carried on his way. Very helpful indeed! i also saw on a sepearte occasion one of the sales girls that turns out to be a qualified trainer in the gym helping a member out and told him that his breathing was wrong and explained to him the benefits of breathing correctly. On two seperate occasions very recently I have seen the staff of City Fitness very helpful. I love how the receptionists always greet with a smile and barely ever leave the counter. I asked someone in management about any new equipment and I was assured that she has asked for some new equipment so the ball now is in the city fitness head office's hands. She exlained how she had requested to get rid of some of the more unpopular equipment and try and get some new equipment. she also explained how as City Fitness NP is not locally owned it ment there were certain procedures they must follow which includes certain hours they are allowed to have trainers on the floor. while she didnt agree with the fact they werent allowed paid Gym instructors on the floor at all times, she said they did the best they could with what they were allowed and stretched it out as much as possible. I said to her how there were complaints that this was not the best gym in town and she found it interesting that there were such complaints she said..."well everyone is intitled to their opinion however our numbers are over 2,000 members now so if thats the worst gym in town then why are our numbers showing otherwise?"... I was rather amazed at the amount of members she said there were and I think she has a point. So Shane, are you still a member now? If so...why? as you seem to dislike it so much.I also find it interesting that you then personally attack a blogger on another post telling him he must lift little weights. At the end of the day it made me wonder really what sort of person you are. Do you genuinely have reason to complain or are you one of these posers that sit in the weights area looking at your self in the mirror the lift weights with awful technique, and get all angry when a trainer does actually talk to you regarding your technique. Then you wonder why in years to come your back or shoulders or knees are stuffed. well thats just my personal opinion.

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Klynx-mysr said...

With the personal trainers they have days about working with their clients and then other days they are scheduled to work the floor to help out anyone who asks, yes if you need help you have to ASK for i, you don't get help if you don't help yourself by asking.
Also whats the difference between an old weights machine and a new weights machine that works out the same muscle groups? your still going to give yourself a good workout.
So what if the staff don't smile at YOU and don't talk to YOU when YOU want them to, can YOU hold a smile permanently all day? do YOU have the mental capacity to deal with 250+ clients a day? yes that's right, 250+ clients walk through the gym doors everyday some in a bad mood some in a good mood.
So before you rant and rave about anything, use your common sense and think before you speak or blog

hayden said...

i fully agree with everything shane has had to say. i was a member of cityfittness for about a year before i left because i couldnt stand the place. the weights equipment is the worst out of all the gyns i have trained at. I personally thought you werent really a person but just a number at cityfittness, I have since been at Rampage fittness which has really good equipent, good facilities and awesome staff, best gym in town by far... like shane said city fittness sucks

Scotslad said...

Just goes to show there is a gym for everyone.
I left Club Health (now Rampage) to join City Fitness because the equipment there "sucked" as it is so elloquently put here. It just didnt suit my needs (and I hated my hands coming off the weights smelling of a mix of rust and others peoples sweat)
Simple advice is if you want to join a gym, go check them all out (most well let you have a trial too) and make your own mind up

hayden said...

not to sure where that comment about the weights equipment smelling like rust and sweat at rampage(club Health) is coming from. The weight plates and dumbells are rubber coated? and the equipment is cleaned on a regular basis as im in there 7 days a week and witness cleaning being done regulary. As for that comment scotslad made about cityfittness having better equipment thats a load of crap. I been lifting weghts for over 15 years and have a body reflects that and take it from me rampage has heaps better equipment, A few examples= A belt with a chain to add weights to oneself when doing chins and dips(cityfittness dont allow chain belts), A decent calf raise machine that u can add heaps of weight to( cityfittness calf machine only has a tiny stack which is no use for nothing), 2 safety cages for doing heavy squats in(citty fittness dont hav any cages and there squat rack is crap and dangerous in my veiw. cable crossovers,cable curls, cable tricep pushdowns(cittness has a station but the weight is so light and no use). I can keep going and going but one big thing that stands out is Rampage has thing that can you can use to add more weight to the machine stacks and city fittness does mot. To sum up anyone thats being training for awhile and is serous or wanting to get serous about there weight training then Rampage is a far better gym but hey if you just want to fluff about then cittyfittness properly suit u.

Scotslad said...

hayden, thanks for backing up what I said in my previous post - "there is a gym for everyone"
I had my reasons for leaving Club Health like I said, and I find that City Fitness suits me much better. Maybe I just "fluff around" in your eyes. I do a mix of cardio and weights and enjoy the classes too. I cannot lift anything like the entire stack of weights on any of the equipment and I am quite happy with that. I go to the gym to keep fit and stay in reasonable shape, not to deform my body in to unnatural bulges and ugly shapes. And I find City Fitness suited to my needs. The thought of a gym full of steroid pumped muscle marys would put me off completely.
So it's great to see that New Plymouth has gym for my needs and one for yours also

hayden said...

i dont remember saying anything about steroids? scotslad? all i have stated in my previous posts is that rampage has way better weights equipment for people that have been lifting for awhile. to my knowledge no one i know is taking steroids but hey this steroid stuff proberly coming fron the same place as that stuff you said about the equiment smelling of rust when the plates in reality are rubber coated. From what u said scotsclad it shows you havent got a clue. Also Rampage fittness isnt as you put it muscle pumped marys. Its the first gym ive trained at that has females working out in the weghts area unlike city fittness when i was there. At city fittness it was all dudes in the weights area and the girls were down the other end of the gym in the cardio area and aerobics room. Also scotsclad theres nothing unnatural about having a 6 pack , well muscled and defined body. Just from ur comments scotsclad its sounds like ur properly not in shape, lacking any knowledge about hard training and typical of shitty fittness

Scotslad said...

Hmmmm. So what part of "there is a gym for everyone" is so difficult to understand or accept?
I didnt say anyone there was on steroids - I said going to a gym where they were would put me off. And as for the rust and sweat comment earlier on - as I stated, that was Club Health. I have no idea if the equipment has been changed since it became Rampage. If it has great. And maybe it's only when you have been lifting weights for over 15 years that you actually lift the rubber coated plates rather than the metal bar that the plates go on?! As I clearly haven't got a clue I guess I was doing it wrong by putting the plates on the bar and then lifting the bar instead. Silly me!
I freely admit I lack knowledge on lifting weights greater than the maximum of the machines. I am an athlete not a body builder. I used to train 8 times a week for sport, now I go to the gym for fitness and to stay in shape not to get muscled as I said before. Did I say there was anything unnatural about a 6-pack? I think not. Personnally, I like a gym that has something for everyone. City Fitness suits my needs and as I keep saying in response to the original question, people looking to join a gym should go and try out as many as they can and see which one best suits them. If that is Rampage, or YMCA or Studio Athletica, or whatever then great - go join that one.
Over and out :)

hayden said...

well i trained at Rampage when it was club health and have never seen any rust on the bars, once again scotsclad you are full of it. Another point ill mention is Rsmpage has round bars and not those hexagon shaped bars like shitty fittness that just dont feel right. scotsclad like i stated i actually trained at cityfittness for a year. The weights equipment is complete crap.i kind of agree that if ur not really looking to add any muscle or get serious about getting into shape then are fluff gym like shitty fittness proberly suit u. Like shane stated earlier dont be talked into any long term contract. I was lucky to get out of my contract at shitty fittness as i hate that gym and it was the worst gym i have trained in

hayden said...

one more thing Scotsclad im not a bodybuilder. I consider myself an all round athlete as iv been involved in martial arts, surfing and touch as well as lifting weights for round 15 or so years. End of the day when i do hit the gym and do weights im looking to make progress. At cittyfittness if ur looking to make progress then ur limited with there crap weights gear, Progress ie easier at a properly equiped gym like Rampage or even the world gym.

shane said...

paulie65, it's great to see that you put so much time into researching city fitness new plymouth, maybe you could get a job there?

also maybe next time if you've got the time you could investigate why they have such a large turnover of staff there? surely it can't be that bad to work there could it?

cheers paul and keep up the ood work :-)

shane said...

Scotslad, it's great to know you've finally found a fitness center that you can call home. there's no denying the passion you have for city fitness new plymouth, maybe you could get a job there too with paul 69? they could do with someone with your passion and experience.

cheers and keep up the good work, maybe you could start your own blog

shane said...

Klynx-mysr said..."So what if the staff don't smile at YOU and don't talk to YOU when YOU want them to."

Klynx-myser, who said anything about staff not smiling or talking to ME???? but speaking of staff, maybe you could tell me why they have such a larger turnover of staff there?

Klynx-mysr said..."yes if you need help you have to ASK for i".

Klynx-myser, i don't ask for help from anyone who doesn't know what they're doing, that is why i wouldn't ask for help from anyone who works there

Klynx-mysr said..."whats the difference between an old weights machine and a new weights machine"

the difference klynx is that old equipment that has not been maintained properly over the last 3 decades breaks down a lot and does not function as smoothly as it should. someone who pays $17 - $18 a week deserves better than this especially when all the promotional junk mail and website details say "Exceptional Facilities and Equipment".

Not to mention the classic "More Equipment per member - less waiting" which doesn't actually apply to the weights area, hahaha

Klynx-mysr said..."So before you rant and rave about anything, use your common sense and think before you speak or blog"

klynx-myser, maybe it's you that needs to follow your own advice

cheers klynx and god help the 250+ clients that deal with you on a day to day basis, lol

Cliff_D_Town said...

I can offer that you watch out that your wheels don't get clamped in the City Fitness car park.

tamiti said...
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